Refund Policy
At RudraTech IT Services, we are committed to ensuring complete customer satisfaction. This refund policy outlines the terms and conditions for refunds on our services and products.
Last Updated: April 23, 2025
Refund Eligibility
Our refund policy varies based on the type of service provided:
- Subscription Services: Cancellations within the first 7 days of a new subscription are eligible for a full refund.
- One-time Services: Request within 14 days if you're not satisfied.
- Custom Development Projects: Refunds are assessed case-by-case based on your agreement.
Refund Process
To initiate a refund request:
- Contact our support at support@rudratech.com.
- Provide reason and order details.
- We’ll review within 2 business days.
- If approved, refund processed in 5–7 days.
Non-Refundable Items
These services are not eligible for refunds:
- Fully delivered & accepted services.
- Subscriptions active beyond 7 days.
- Approved custom milestone work.
- Activated 3rd-party software licenses.
Cancellation Policy
For subscription services:
- Cancel monthly subscriptions anytime. No partial refunds.
- Annual plans may get prorated refunds (less 15% fee).
Questions About Our Refund Policy?
Contact us if you have any questions:
business@teamrudra.com
+91-720 834 4434
